About the business

At WeCare Health, we are passionate about revolutionising New Zealand primary care by offering a completely fresh approach. 

Our mission is to provide highly accessible care to the communities we serve and we strive relentlessly to achieve this mission. WeCare offers brand new patient care options, nurse-led services, and we work with a collaborative care team approach, allowing us to best meet our patient needs in the most accessible way possible!

You are right for WeCare if:

You align with and embody our values in all that you do - Empowerment, Collaboration, Growth:

• You are committed to doing what is best for the patient and you are empowered to resolve patient problems and ensure they walk out the door having had a positive healthcare experience

• You thrive in a collaborative teamwork environment where we all work together with a common goal - superior access for patients

• you want to grow and improve yourself and you push others around you to grow and develop too

WeCare is the fastest growing primary care brand in Canterbury, the trusted primary care provider for over 25,000 enrolled patients across our four clinics - Wigram, Ilam, Riccarton, Lincoln and our brand new clinic in Faringdon.

About the role

As a Customer Care Representative (Receptionist), you'll play a critical role in providing world class primary care to our patients.

Forming a part of our collaborative care team of support staff and dedicated clinicians including Registered and Enrolled nurses, Nurse Prescribers, Nurse Practitioners, General Practitioners, Physician Associates and Pharmacists. Your duties will include front desk reception, customer greeting, navigating patients through our services, administrative tasks, banking, invoicing and claiming, etc.

Enjoy a fast-paced, stimulating environment that presents daily opportunities to apply your clinical knowledge and physical assessment skills to provide accessible healthcare to our patients. 

 You'll be set up for success if you:

• are motivated and driven - you want to succeed as part of a team

• have a genuine want to help resolve patient problems

• are kind and courteous and have an excellent manner with patients

• are flexible, and adaptable in a working environment with a positive attitude

• are able to work autonomously as well as collaboratively within a team 

• are ambitious and forward-thinking

• can work in a fast paced environment

• are passionate about improving primary healthcare and advancing your clinical skills

WeCare is proud to be an equal opportunity employer. We welcome and celebrate diversity and are committed to building a supportive and inclusive environment for all.

How to apply
Applications must include a cover letter and curriculum vitae, to be submitted through Seek online process. 
Unfortunately we are not accepting applications via email, however any questions can be forwarded to our HR team - hrsupport@wecarehealth.co.nz

You must have a New Zealand or Australian citizenship/Permanent Residency or a valid work visa to be considered for this role.

**Please note, we will not contact you unless you are successful in progressing to an interview.**